Frequently Asked Questions
Everything you need to know about your V by Laura Vann purchase.
What materials are used in V by Laura Vann jewelry?
Our jewelry is primarily crafted from high-quality recycled 925 sterling silver and plated with 18ct gold or rhodium. We use hand-set cubic zirconia and synthetic stones to ensure ethical standards and a brilliant finish.
How should I care for my jewelry?
To maintain the longevity of your pieces, we recommend avoiding contact with perfumes, lotions, and water. Store your jewelry in its original box and clean gently with a soft, lint-free cloth.
Do you offer international shipping?
Yes, we ship worldwide. Delivery times and costs vary depending on the destination. Please note that international orders may be subject to local customs duties and taxes upon arrival.
What is your return policy?
We offer a 14-day return policy for most items, provided they are in their original, unworn condition. Please note that for hygiene reasons, earrings cannot be returned unless they are faulty.
Does my jewelry come with a warranty?
Every V by Laura Vann piece comes with a 12-month warranty covering manufacturing defects. This does not cover general wear and tear, accidental damage, or plating depletion.
Can I request a gift message with my order?
Certainly. During the checkout process, you can include a personalized gift message which will be printed and included in your beautifully branded packaging.